---
title: "What Is Call Recording Consent? Definition | Epic Life Glossary"
description: "Call recording consent is the permission needed to record a phone call. Federal law requires one party's consent, and some states require all parties to..."
url: https://epicline.preview.multisites.ai/glossary/call-recording-consent
publisher: Epic Life Group
apply: https://epicline.preview.multisites.ai/apply
quote: https://epicline.preview.multisites.ai/get-a-quote
---

Compliance and regulation

# Call Recording Consent

Call recording consent is the permission needed to record a phone call. Federal law requires one party's consent, and some states require all parties to agree, which is called two-party or all-party consent.

## Why it matters

Because insurance calls often cross state lines, agents usually tell every caller the call is recorded. This approach is safe in both one-party and all-party states. Recording without needed consent can lead to civil or criminal penalties. Families can ask whether a call is recorded and why, and can choose to end the call. Agents should follow their agency policy and check the rules for the state of each party.

Source: [law.cornell.edu](https://www.law.cornell.edu/uscode/text/18/2511)

[Read next, for agentsInbound calls for insurance agents: how Epic Life leads work](https://epicline.preview.multisites.ai/careers/inbound-calls)

## Where we use this term

-   [Your first 90 days as a telesales life insurance agent: a week-by-week ramp](https://epicline.preview.multisites.ai/guides/first-90-days-as-a-telesales-agent)
-   [Inbound calls vs live transfers vs aged leads: how to compare cost per sale](https://epicline.preview.multisites.ai/guides/inbound-calls-vs-live-transfers-vs-aged-leads)

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