---
title: "What Is DNC (Do Not Call)? Definition | Epic Life Glossary"
description: "DNC stands for Do Not Call. It refers to lists, national and company-level, of phone numbers that telemarketers generally may not call without a legal..."
url: https://epicline.preview.multisites.ai/glossary/dnc
publisher: Epic Life Group
apply: https://epicline.preview.multisites.ai/apply
quote: https://epicline.preview.multisites.ai/get-a-quote
---

Compliance and regulation

# Do Not Call (DNC)

DNC stands for Do Not Call. It refers to lists, national and company-level, of phone numbers that telemarketers generally may not call without a legal exception or permission.

## Why it matters

Telemarketers must follow both the National Do Not Call Registry and their own internal DNC list. A number can be on the registry and still receive calls in some cases, such as with written permission or an existing business relationship. Some states keep their own lists too. Agents scrub call lists before dialing, because a single call to a listed number can trigger a complaint. Families can add numbers to the registry for free.

Source: [donotcall.gov](https://www.donotcall.gov/faq.html)

[Read next, for agentsInbound calls for insurance agents: how Epic Life leads work](https://epicline.preview.multisites.ai/careers/inbound-calls)

## Where we use this term

-   [Building an insurance agency: how overrides and downlines work, and what is legal](https://epicline.preview.multisites.ai/guides/building-an-insurance-agency-overrides-downlines)
-   [Your first 90 days as a telesales life insurance agent: a week-by-week ramp](https://epicline.preview.multisites.ai/guides/first-90-days-as-a-telesales-agent)
-   [How to join an IMO: the questions to ask before you sign](https://epicline.preview.multisites.ai/guides/how-to-join-an-imo)
-   [Inbound calls vs live transfers vs aged leads: how to compare cost per sale](https://epicline.preview.multisites.ai/guides/inbound-calls-vs-live-transfers-vs-aged-leads)
-   [Start an insurance agency with Epic Life: how ownership works](https://epicline.preview.multisites.ai/careers/agency-ownership)

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