---
title: "What Is Telesales? Definition | Epic Life Glossary"
description: "Telesales is the practice of selling products by phone instead of in person. In life insurance, telesales agents explain coverage, answer questions, and..."
url: https://epicline.preview.multisites.ai/glossary/telesales
publisher: Epic Life Group
apply: https://epicline.preview.multisites.ai/apply
quote: https://epicline.preview.multisites.ai/get-a-quote
---

Sales and lead terms

# Telesales

Telesales is the practice of selling products by phone instead of in person. In life insurance, telesales agents explain coverage, answer questions, and take applications over a call.

## Why it matters

Telesales lets an agent serve clients across many states from one desk, if the agent holds the right licenses. It suits people who like talking and learning scripts and rules. Telesales still requires licensing, carrier contracts, and compliance training. Some products are easier to sell by phone than others, and carrier rules differ. For families, phone sales can be convenient, but they should feel free to ask for written details before they decide.

Source: [law.cornell.edu](https://www.law.cornell.edu/cfr/text/16/310.2)

[Read next, for agentsTelesales life insurance agent: selling on inbound calls](https://epicline.preview.multisites.ai/careers/telesales-life-insurance-agent)

## Where we use this term

-   [Captive vs independent insurance agent: who owns your book?](https://epicline.preview.multisites.ai/guides/captive-vs-independent-agent)
-   [How to join an IMO: the questions to ask before you sign](https://epicline.preview.multisites.ai/guides/how-to-join-an-imo)
-   [Inbound calls vs live transfers vs aged leads: how to compare cost per sale](https://epicline.preview.multisites.ai/guides/inbound-calls-vs-live-transfers-vs-aged-leads)
-   [How to get a multi-state life insurance license: resident first, then nonresident](https://epicline.preview.multisites.ai/guides/multi-state-life-insurance-license)
-   [Switching IMOs: what experienced agents should know](https://epicline.preview.multisites.ai/careers/experienced-agents)

## Start your climb.

Tell us where you are today and request a call about licensing, training and the calls.

[Apply to join](https://epicline.preview.multisites.ai/apply)

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