Technology and operations

Issued/Paid

Issued/paid is a status that means the carrier approved the policy, issued it, and received the first premium. Agents are usually credited for the sale and commission at this stage.

Why it matters

Many agencies count a sale only when it is issued and paid, not when an application is submitted. This status is tied to commission, but timing depends on the contract. After this point, the policy is still subject to free look and to chargeback rules if it lapses early. Families should confirm the payment date and keep proof of payment. Agents should track the status to forecast income.

Source: law.cornell.edu

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