What Is National Do Not Call Registry? Definition

Why it matters

Once a number is on the registry, telemarketers have a set time to stop calling it. The list does not stop all calls. Political calls, charity calls, surveys, and calls from companies with a business relationship may still be allowed. Registration does not expire. Telemarketers must buy access to the list and remove listed numbers from their call lists. Families can report violations at donotcall.gov. Some states add their own rules.

Source: donotcall.gov

Where we use this term

Related terms

Do Not Call (DNC): DNC stands for Do Not Call. It refers to lists, national and company-level, of phone numbers that telemarketers generally may not call without a legal exception or permission.
Internal DNC List: An internal DNC list is a company's own list of people who said they do not want to be called. Sellers must keep it and honor each request, even if the number is not on the national registry.
Telephone Consumer Protection Act (TCPA): The TCPA is a federal law that limits telemarketing calls, texts, autodialed calls, and prerecorded voice messages. It requires proper consent for many marketing calls and gives consumers a right to sue for violations.
Telemarketing: Telemarketing is a plan, program, or campaign to sell goods or services by using one or more phone calls. In the United States, the Telemarketing Sales Rule and the TCPA set the main federal limits.
Cold Call: A cold call is an unsolicited call to a person who has not asked to be contacted and has no relationship with the caller. Telemarketing laws limit cold calls, and many are banned for numbers on the Do Not Call list.

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Why it matters

Where we use this term

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