What Is Agent Portal? Definition

Why it matters

Portals save time by putting key tools in one login. Access is tied to the agent's license and carrier contract, so an agent must be appointed before using a carrier's portal. Agents must protect their login, since portals hold client data. Features differ by carrier and agency. New agents should learn the portal early to track submissions, requirements, and commission statements.

Source: en.wikipedia.org

Where we use this term

Your first 90 days as a telesales life insurance agent: a week-by-week ramp

Related terms

Contracting: Contracting is the process of signing an agent up with an insurance carrier so the agent can sell and be paid on its products. It includes forms, a background review, and a commission agreement.
Submission: A submission is the act of sending a completed insurance application to the carrier for review. After submission, underwriting reviews it and the carrier decides to issue, decline, or ask for more information.
Policy Tracking: Policy tracking means following an application from submission to issue, delivery, and payment of commission. Agents use carrier portals and CRMs to see status and open requirements.
CRM: A CRM, or customer relationship management system, is software that stores contacts, call notes, follow-up tasks, and sales status in one place. Insurance agencies use it to manage leads and clients.
E-Application (e-app): An e-application is a life insurance application completed and submitted electronically instead of on paper. Many carriers offer e-apps with built-in questions, checks, and electronic signatures.

All 241 terms

Why it matters

Where we use this term

Start your climb.